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Frequently Asked Questions
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1. How can we purchase YOSHIDA products?
Our products are available for purchase through our official distributors. To find a distributor in your country, please visit the '"Our Distributors"' page on our website.If you cannot find a distributor in your country, please be aware that our products are currently not available for direct purchase. We are unable to sell products directly to individual doctors and non-contract distributors. Thank you for your understanding. 2. Do you have a local distributor in my country?
To check if we have a local distributor in your country, please visit our '"Our Distributors"' page. 3. How can we become your distirbutor?
To become a distributor for YOSHIDA products, please follow these steps: 1.Check our '"Our Distributors"' page to see if we already have a distributor in your country. 2.If there is no existing distributor, kindly fill out our inquiry form 3.Submit the completed form to us for review. 4. How can we purchase spare parts of YOSHIDA equipment.
Spare parts for YOSHIDA equipment are available for supply up to 10 years from the manufacturing date. To purchase spare parts, please follow these steps: 1.Check the year of manufacturing of your equipment. 2.Contact the dealer from whom you purchased the equipment for after-sales services. Please note that we supply spare parts exclusively to our official distributors. For distributor contact information, please refer to the '"Our Distributors"' page on our website.5. I want to know the price of YOSHIDA products.
As we exclusively sell our products to official distributors, we do not disclose pricing information to the public. For inquiries regarding the pricing of YOSHIDA products in your country, we recommend contacting our official distributors directly. You can find their contact information on the '"Our Distributors"' page on our website. 6. How can we get a repair service for YOSHIDA products?
Repair services for YOSHIDA products are exclusively provided by our official distributors, unless your equipment was purchased through an unofficial supply channel. We are committed to working closely with "Our Distributors" to deliver high-quality after-sales services for customer satisfaction. This is a key reason why we exclusively supply our products to distributors with a contract. For information on repair services and to initiate a repair, please contact our official distributors. Their contact details can be found on the '"Our Distributors"' page on our website. Please note that we are unable to provide services or supply spare parts for equipment purchased from unofficial distributors or bought as used. We appreciate your understanding and cooperation in maintaining the quality and integrity of our products. 7. What if my question is not answered in the above?
If your question is not addressed in the provided FAQs, we encourage you to fill out our inquiry form. Simply click 'Submit' at the bottom of the inquiry form to send your question directly to us. 8. I'm encountering issues while submitting the inquiry form.
How can I get in touch if I face problems with the form? If you're experiencing difficulties with the inquiry form, we apologize for any inconvenience. Please feel free to contact us directly via email below.
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